Shipping Policy

Effective Date: January 27, 2026

At Hear This Today, all products are made to order and fulfilled through trusted print-on-demand partners. Each item is produced specifically for you after your order is placed.

Processing Time

Orders typically require 2–5 business days for processing before shipment.
Processing time includes printing, quality checks, and packaging.

During peak seasons, holidays, or promotional periods, processing times may be slightly longer.

Shipping Time

Once your order has been shipped, delivery times vary depending on your location and the shipping method selected at checkout.

Estimated delivery times shown at checkout are provided for reference only and are not guaranteed.

Please note:
Total delivery time = processing time + shipping time.
Shipping time does not include processing time.

Estimated delivery times by region (after processing):

• United States: 3–7 business days

• United Kingdom & European Union: 5–10 business days

• International: 7–21 business days

Shipping Rates

Shipping costs are calculated at checkout based on:

• Your delivery location

• The items in your order

• The selected shipping method

Any applicable shipping offers or promotions are applied automatically at checkout.

Order Tracking

Once your order ships, you will receive a confirmation email with tracking information, where available.

Tracking updates may take up to 24 hours to appear after shipment.

International Shipping

We ship internationally.

International orders may be subject to customs fees, import duties, taxes, or other charges imposed by your local authorities. These charges are the responsibility of the customer and are not included in the product price or shipping cost.

Incorrect Address

Please ensure your shipping address is entered correctly at checkout.

We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
If an order is returned due to an address error, additional shipping fees may apply.

Delays

We are not responsible for shipping delays caused by carriers, customs processing, weather conditions, or other factors beyond our control. We appreciate your patience in such situations.

Lost or Damaged Packages

If your package is lost in transit or arrives damaged, please contact us with your order number and relevant details.

Claims for lost packages must be reported within 20 days of the estimated delivery date.
Claims for damaged packages must be reported within 20 days of the delivery date.

For damaged items, clear photos of the product and original packaging may be required.

We will work with our fulfillment partner to review the issue and assist with a replacement where applicable.

Contact Us

If you have any questions about this Shipping Policy or your order, please contact us at:
info@hearthistodayofficial.com